Project Role : Technology Support Engineer
Project Role Description : Resolve incidents and problems across multiple
business system components and ensure operational stability. Create and
implement Requests for Change (RFC) and update knowledge base articles to
support effective troubleshooting. Collaborate with vendors and help service
management teams with issue analysis and resolution.
Must have skills : SAP S/4HANA Group Reporting
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
As a Technology Support Engineer, your typical day involves resolving incidents
and problems across various business system components to ensure operational
stability. You will engage in creating and implementing Requests for Change,
while also updating knowledge base articles to facilitate effective
troubleshooting. Collaboration with vendors and assisting service management
teams in issue analysis and resolution will be key aspects of your role,
contributing to a seamless operational workplace.





Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Assist in the development and maintenance of operational documentation to
enhance team knowledge.
- Engage in continuous improvement initiatives to optimize system performance
and reliability.

Professional & Technical Skills:
- Must To Have Skills: Proficiency in SAP S/4HANA Group Reporting.
- Strong understanding of system integration and data flow within business
applications.
- Experience with incident management and problem resolution processes.
- Familiarity with change management practices and Request for Change
implementation.
- Ability to analyze system performance metrics and identify areas for
improvement.

Additional Information:
- The candidate should have minimum 3 years of experience

📌 Technology Support Engineer (Ahmedabad)
🏢 Accenture
📍 Ahmedabad