We are seeking a highly motivated and customer-focused Field Service Engineer to
join our growing technical services team in India. This role offers an exciting
chance to work directly with some of the world's leading broadcasters and
media organizations, supporting the deployment, integration, and maintenance of
cutting-edge broadcast and IP networking solutions.
As a Field Service Engineer, you will combine technical expertise with
exceptional customer service skills to configure, commission, troubleshoot, and
support advanced broadcast infrastructures. You will work both hybrid / remote
and on-site at customer facilities, ensuring successful deployments and
delivering an outstanding customer experience.

Key Qualification Requirements

* 3–6 years of experience in Field Service Engineering, Technical Support,
Network Support, Broadcast Systems, or a related technical field
* Education in Computer Networking, Electrical, Electronic, or engineering
education with related recent practical experience
* The ideal candidate will have strong Linux knowledge,



network troubleshooting
experience, and a passion for delivering exceptional customer service
* Knowledge of IP Networking Protocols (IGMPv2/v3, RIP, BGP, OSPF, EIGRP)
* Knowledge of Internet network technologies (DNS, Firewall, SSH, HTTP)
* Hands-on experience with system installation, administration, commissioning
and troubleshooting

What You'll Do
* Participate in the implementation, documentation, deployment, and
commissioning of small- and large-scale IP networks supporting broadcast
infrastructures
* Provide remote and onsite technical support to customers worldwide, ensuring
timely resolution of operational issues and maintaining high levels of
customer satisfaction
* Troubleshoot, diagnose, and replicate reported issues through triage,
research, testing, and system re-creation to identify root causes
* Recommend and communicate technical solutions, maintenance procedures,
firmware upgrades, and best pr

📌 Field Service Engineer India
🏢 Evertz Microsystems
📍 India