SENIOR MANAGER, SITE RELIABILITY ENGINEERING – SHARED SERVICES

We are seeking an experienced technical and people leader to join our Risk
Intelligence Site Reliability Engineering team as Senior Manager – Site
Reliability Engineering (SRE). This role is responsible for the reliability and
performance of shared services platforms underpinning critical authentication,
API, data intelligence, and data warehouse capabilities.

You will lead a high-performing SRE team, ensuring these platforms meet high
availability, scalability, security, and compliance standards in line with our
global Risk Intelligence offerings. The role combines hands-on technical
leadership with end-to-end ownership of reliability, incident management, and
operational excellence.

Working closely with product engineering, data, and risk team members, you will
drive a product-led SRE approach embedding resilience, observability, and
automation into the platform lifecycle while supporting a unified, scalable
operating model across all Risk Intelligence products.

KEY RESPONSIBILITIES





TECHNICAL LEADERSHIP & PLATFORM RELIABILITY

* Own 24×7 reliability and operational excellence for Shared Services platforms
(Risk Intelligence Hub, Risk Intelligence Hyper Gateway, Risk Intelligence
Lakehouse), ensuring high availability, performance, and security.
* Define, implement, and continuously improve SLIs, SLOs, and error budgets
aligned to business criticality and customer impact.
* • Lead major incident response as Incident Commander; drive blameless
post-incident reviews and ensure learnings translate into systemic
improvements.
* Champion an automation-first approach across incident response, deployment,
monitoring, compliance, and operational workflows.
* Partner with platform and product engineering teams to embed non-functional
requirements (reliability, scalability, security, observability) early in the
SDLC.
* Co-own the cloud reliability roadmap, driving standardisation of
observability, alerting,

📌 Senior Manager, Site Reliability Engineering (Bengaluru)
🏢 LSEG
📍 Bengaluru