Choosing Capgemini means choosing a company where you will be empowered to shape
your career in the way you’d like, where you’ll be supported and inspired by a
collaborative community of colleagues around the world, and where you’ll be able
to reimagine what’s possible. Join us and help the world’s leading
organizations unlock the value of technology and build a more sustainable, more
inclusive world.

YOUR ROLE

* Manage and enhance customer relationship solutions using Optimizely
(Episerver) to improve customer engagement and digital experiences.
* Gather business requirements, analyze customer journeys, and translate them
into scalable Optimizely-based solutions.
* Configure, customize, and support Optimizely CMS, Commerce, and Digital
Experience Platform (DXP) implementations.
* Collaborate with business stakeholders, developers, marketing teams, and
project managers to deliver customer-centric solutions.
* Monitor platform performance, optimize user experiences, and provide ongoing
support, training, and best-practice recommendations.

YOUR PROFILE





* 6+ years of experience in Customer Relationship Management, Digital
Experience Platforms, or Optimizely (Episerver) implementations.
* Solid hands-on experience with Optimizely CMS, Episerver Commerce,
Personalization, and DXP platform.
* Knowledge of Customer Experience (CX), CRM processes, content management, and
digital marketing workflows.
* Experience working with .NET/C#, APIs, integrations, SQL Server, Azure Cloud,
and Agile methodologies.
* Excellent stakeholder management, communication, problem-solving, and
client-facing skills with the ability to drive customer success initiatives.

WHAT YOU WILL LOVE ABOUT WORKING HERE

* You can shape your career with us. We offer a range of career paths and
internal opportunities within Capgemini group. You will also get personalized
career guidance from our leaders.
* You will get comprehensive wellness benefits including health checks,
telemedicine, insurance with

📌 EPI Server and Optimizely CMS (Mumbai)
🏢 Capgemini
📍 Mumbai