Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an chance to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Job Track Description:

• Performs tasks based on established procedures.

• Uses data organizing and coordination skills to perform business support or technical work.

• Requires vocational training, certifications, licensures, or equivalent experience.

General Profile

• Expands skills within an analytical or operational process.

• Maintains appropriate licenses, training, and certifications.

• Applies experience and skills to complete assigned work.

• Works within established procedures and practices.

• Works with a moderate degree of supervision.

Functional Knowledge

• Has developed skillset in a range of processes, procedures, and systems.

Business Expertise





• Understanding of how teams integrate and work best together to support the achievement of company goals.

Impact

• Impacts a team, by example, through the quality service and information provided

• Follows standardized procedures and receives moderate supervision and guidance.

Leadership

• Has no supervisory responsibilities.

• Manages own workload.

Problem Solving

• Uses existing procedures to solve standard problems without supervisory approval.

Interpersonal Skills

• Exchanges information and ideas effectively.

Responsibility Statements

• Monitors applications and processes and assists with remediation steps.

• Follows documented process for daily activities

• Assists with researching anomalies in production processes.

• Performs actions based on business/operational needs and prepares system reports.

• Assists with incident management and support requests.

• Works with support teams to define r

📌 IT Operations Associate II (Bengaluru)
🏢 Conduent Business Services India
📍 Bengaluru