Ventra is a leading business solutions provider for facility-based physicians practicing anesthesia, emergency medicine, hospital medicine, pathology, and radiology. Focused on Revenue Cycle Management, Ventra partners with private practices, hospitals, health systems, and ambulatory surgery centers to deliver transparent and data-driven solutions that solve the most complex revenue and reimbursement issues, enabling clinicians to focus on providing outstanding care to their patients and communities.

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Job Summary

The Refund Specialist is primarily responsible for monitoring and issuing patient and insurance refunds.

Essential Functions And Tasks

Processes, researches and resolves credit balances and refunds from a billing system’s overages.




Reviews refund request letters and determines an appropriate resolution based on contract and timely guidelines.
Identifies trends and notifies appropriate departments.
Navigates websites to obtain Explanation of Perks (EOB).
Contact insurance carriers to verify possible refund details.
Analyzes data from various reports and makes recommendations accordingly.
Performs special projects and other duties as assigned.

Education And Experience Requirements

High School Diploma or Equivalent.
Two (2) year of experience posting insurance payments in a healthcare setting.
Two (2) years of experience reading insurance Explanation of Benefits (EOB) statements preferred.

Knowledge, Skills, And Abilities

Knowledge of Explanation of Benefits (EOB) statements.
Knowledge of a variety of insurance plans.
Strong oral, written, and interpersonal communication skills.
Strong word processing, spreadsheet, and database software skills.
Strong mathematical skills in a

📌 Credits Specialist (Chennai)
🏢 Ventra Health
📍 Chennai