Yugabyte is the company behind YugabyteDB, the AI-ready, multi-modal,
distributed PostgreSQL database for cloud-native apps. Trusted by industry
leaders including Shopify, Paramount+, GM, Kroger, Fiserv, and NPCI, YugabyteDB
has been deployed in over 100 countries and powers more than 5 million clusters
worldwide.

Together, our hard-working team of experts and our industry-leading technology
are uniquely positioned to meet the demands of modern workloads:
geo-distributed, ultra-resilient, and built to scale without limits.

Our Yugabeings (distributed, like our database) span 12+ countries and multiple
time zones, sharing expertise from diverse backgrounds and industries.

Job Title: Technical Support Engineer
Location: Remote (APJ timezone)

About Yugabyte
Yugabyte is the company behind YugabyteDB, the open-source, high-performance,
distributed SQL database for powering global, internet-scale applications. We
are passionate about delivering exceptional customer experiences while advancing
the boundaries of database technology.

Role Overview




We are seeking a Technical Support Engineer to join our growing Customer Support
organization. While prior support experience is valuable, it is not a strict
requirement — we’re looking for individuals with robust technical aptitude,
problem-solving skills, and the right mindset to learn and thrive in a
customer-focused support culture.

The ideal candidate will work collaboratively with customers to troubleshoot
issues, guide them through technical challenges, and ensure they get the most
out of YugabyteDB.

Key Responsibilities

* Provide timely, empathetic, and technically sound assistance to customers
using YugabyteDB.
* Troubleshoot and resolve technical issues involving distributed databases,
cloud infrastructure, APIs, and application integrations.
* Collaborate closely with Engineering, Product, and Documentation teams to
ensure customer needs are addressed effectively.
* Maintain detailed case documentation and follow

📌 Technical Support Engineer APJ (India)
🏢 YugabyteDB
📍 India