Our world depends on rocks, minerals, metals and other raw materials – the building blocks of modern society. As an industry leader, Metso helps transform these essential materials to enable sustainable modern life.

Our solutions and services support everything from renewable energy and electrification to the infrastructure and digital economy shaping our future. Together, we help our customers meet growing demand while driving the industry toward a more sustainable use of the earth’s natural resources.

Join nearly 18,000 Metsonites worldwide, each bringing unique expertise and experience to positive change. At Metso, you’re supported by a growth culture built on safety, wellbeing, inclusion and collaboration.

This is your chance to make an impact and rise above the possible.

Job posting end date:

Introduction

We are looking for a Sr. Specialist – Backlog & Exception Management to join our Backlog & Exception Management team. In this role, you will manage customer order backlogs, monitor execution risks, coordinate exception resolution,



and drive timely actions to ensure customer commitments are delivered on time. You will work closely with Customer Service, Supply Chain, Logistics, Sales, and Operations teams.

This role is based in Hyderabad, India, with a collaborative and flexible working environment.

Team you will belong to

You will join a team of professionals focused on backlog execution, exception management, order fulfilment, and delivery performance. The team plays a key role in improving delivery reliability, strengthening customer confidence, and establishing a consistent approach to backlog management across the business.

We collaborate closely with Customer Service, Sales, Supply Chain, Logistics, Operations, Business Areas, and Market Areas. Our ways of working emphasize collaboration, accountability, proactive problem-solving, data-driven decision-making, and continuous improvement.

What you’ll do

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Manage daily backlog execution by m

📌 Senior Specialist (Gurugram)
🏢 Metso
📍 Gurugram