Senior Marketing Associate
We are seeking a highly organized, detail-oriented Event Operations and
Administration skilled to support Kroll's global events program. This role
combines event administration, operational excellence, process optimization,
reporting governance, and platform management to drive efficiency, consistency,
data integrity, and performance across the entire event lifecycle. As a key
member of the Events and Marketing teams, you will oversee the day-to-day
administration and operational management of event technologies, including
Cvent, Salesforce dashboards, and event-specific SharePoint hubs. You will play
a critical role in developing scalable processes, standardizing workflows,
enhancing reporting frameworks, improving data quality, and creating
self-service resources that empower stakeholders and support informed
decision-making. Through continuous improvement initiatives, you will help
elevate operational excellence and ensure the successful delivery of events
across the organization.
Responsibilities:
Cvent Platform Ownership & Event Administration:
* Serve as the primary administrator and operational owner of Cvent, promoting
firmwide adoption, consistent platform use, and establishing best practices.
* Act as the central point of contact for Cvent-related processes,
troubleshooting, training, and user guidance, ensuring adherence to
standards, workflows, and timelines.
* Maintain and enhance event templates, registration forms, attendee journeys,
communications, workflows, and other platform configurations.
* Ensure events are entered accurately with the appropriate ownership, business
unit allocation, categorization, assignments, approvals, and reporting
structure.
* Manage pending approvals and administrative requests; monitor data quality
and reporting integrity; and ensure events are closed accurately and on
time.
* Support the migration and maintenance of historical event data and coordinate
post-event reporting in Mon
📌 Senior Marketing Associate (Mumbai)
🏢 Kroll
📍 Mumbai