Why this role?
KONE is embarking upon an exciting growth phase and this represents an
prospect for you to join our Chennai KBS team, as a Sales Systems Lead -
Modernisation (KANZ). We are seeking a Sales Systems Specialist to support the
Modernisation (MOD) business across Australia and New Zealand. This role will
act as a key user for core sales systems and tools, ensuring smooth operation,
continuous improvement, and effective support to the sales teams.
This role plays a critical part in ensuring system reliability, data quality,
and sales process efficiency across the Modernisation business.
What will you be doing?
* Act as a key user for core systems, including pricing tools (KTOC), tender
document generation tool (GENDOC), and relevant CRM (Salesforce) modules
supporting the business
* Support periodic updates, releases, and data maintenance across CRM, pricing,
and tendering tools
* Manage and implement pricing resets, supported by testing of pricing models,
system updates, and tool enhancements
* Provide day-to-day support to sales and cross-functional teams on
system-related queries, issues, access requests, and enhancement requests
* Maintain and update templates within the pricing system
* Ensure effective maintenance and continuous improvement of sales systems and
tools supporting the Modernisation business
* Maintain and update tender documentation content and background data within
GENDOC
* Support asset management-related pricing updates and associated tools
* Collaborate closely with sales, supply line, engineering, finance, other
system key users, and stakeholders to ensure alignment and efficiency
Are you the one?
* 8+ yrs of overall experience with min 3+ yrs of experience in CRM systems,
sales operations support, or commercial support roles
* Prior experience with KTOC and CAMOS will be considered an advantage
* Strong analytical capability with attention to detail and solid data
management skills
* Familiarity with tools such as Salesfo
📌 Sales Systems Lead (Chennai)
🏢 Kone
📍 Chennai