At Amazon, we're working to be the most customer-centric company on earth. To
get there, we need exceptionally talented, bright, and driven people. Amazon is
seeking Team leads for our transportation team. Amazon is one of the most
recognizable brand names in the world and we distribute millions of products
each year to our loyal customers

We're seeking a Team lead for our Delivery center. In this role you will be
responsible for shift operations at our DCs and support the DC manager in
performance management and driving the operational plan.

Key job responsibilities
Essential Functions

Defining , building and executing the delivery process from delivery station to
customer address

Ensure enough bandwidth in territorial delivery team to ensure peak time
delivery management

Engage closely with the delivery team including associates, developing and
maintaining a highly motivated and performance driven team.

Continuously improve the delivery process and attain a sustained level of
delivery performance, through process and training improvements. Initiates




improvements to enhance quality standards, reduce waste, and eliminate
unnecessary work.

Analysis of the data reports to identify performance bottlenecks and improve
performance

Implement the formal process control and process improvement mechanisms such as
Kaizen

A day in the life
Strong leadership capabilities and people management skills

Good communication skills. Ability to communicate and explain to individuals &
the team, what needs to be achieved for the Delivery Center /Amazon to achieve
its objectives. Listening skills: Gains input and commitment from all involved
in delivering their specific part.

Solid Bias for great customer service: Engage the Team in developing their
understanding of Customer Experience and knowledge of what Customers actually
needs/expects.

High Ownership: Follows through to ensure the delivery of
changes/solutions/services that fulfill the Customer’s needs.

Analytical Skil

📌 Team Lead Last Mile, TL, BLRL (Bengaluru)
🏢 Amazon
📍 Bengaluru