Job Summary

• The role is accountable for ensuring that trade confirmations are issued, agreed, matched and resolved in a timely and controlled manner across Global Markets products.
• Reduce unsigned confirmations, resolve economic disputes, improve client follow-up, and ensure that confirmation breaks are clearly owned and closed. The role holder will set explicit standards for quality, timeliness, escalation and accountability across the function.
• Define the global confirmations strategy, aligned to post-trade risk reduction, digitalisation, client experience and regulatory expectations.
• Build a globally consistent confirmations operating model with clear standards for issuance, affirmation, chasing, dispute resolution and escalation.
• Drive adoption of electronic confirmation platforms, workflow tools and data-led controls.
• Represent Confirmations in product launch, regulatory, client remediation and industry change forums.
• Define the global confirmations strategy, aligned to post-trade risk reduction, digitalisation, client experience and regulatory expectations.




• Drive adoption of electronic confirmation platforms, workflow tools and data-led control
• Standardise processes, templates, exception codes, escalation paths and management information across India and Malaysia.
• Reduce manual drafting, email-based workflows, aged unsigned confirmations and long-running disputes.
• Strengthen controls over economic terms, legal templates, authorised signatories and client communication.
• Lead digital confirmation initiatives, platform adoption, workflow automation and AI-enabled discrepancy detection.
• Partner with Technology and Legal to simplify templates, automate checks and reduce manual intervention.
• Use data analytics to identify dispute themes, root causes and front-to-back improvement opportunities.

Skills And Experience

• At least 15 years of experience in post trade activity (confirmation & settlements)
• Strong experience in Global Markets O

📌 Global Head, Confirmations, Post Trade Operations(Malaysia, India) (Bengaluru)
🏢 Standard Chartered India
📍 Bengaluru