Engineering Manager (New Delhi)

Engineering Manager (New Delhi)

03 Oct
|
Bitwarden
|
New Delhi

03 Oct

Bitwarden

New Delhi

Bitwarden is the trusted identity security leader for millions of users
worldwide, empowering enterprises, developers, and individuals to securely
manage and share sensitive information anywhere. Bitwarden makes it easy for all
users to extend robust security across their devices with password management,
secrets management, and passwordless and passkey innovations. The company is
headquartered in Santa Barbara, California with team members located across the
globe. Learn more at bitwarden.com [https://bitwarden.com/].

As we establish our India Engineering Center of Excellence (COE), we are looking
for an experienced Engineering Manager who can lead and grow the Onboarding and
Activation team. As the Engineering Manager for the Onboarding and Activation
team, you will be expected to lead a team of experienced software engineers
responsible for the Password Manager user's journey from first run to paying
customer: the onboarding and activation experience that proves the product's
value, and the client-side surfaces that convert it. You'll ensure that




prospective users move smoothly though guided setup, trial initiation, upgrade
paywalls and plan selection. For existing users, you'll manage the user-facing
subscription, plan, payment-method, and invoice experiences. This is a critical
role for new growth as well as customer retention, where experiences need to be
frictionless and error-free.

WHAT YOU WILL DO

* Hire, develop, and retain a robust team of engineers
* Set and report on measurable goals and objectives for the team
* Facilitate team ceremonies including weekly syncs, backlog refinements,
retrospectives, and sprint planning
* Monitor in-flight work to identify blocked items, proactively drive
resolution, and provide contextual updates outside of the team to the rest of
the organization
* Own escalation and triage for production issues, community-reported bugs, and
enterprise customer escalations related to autofill behavior and desktop
integrations
* Main

📌 Engineering Manager (New Delhi)
🏢 Bitwarden
📍 New Delhi

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