Abnormal AI is looking for a Senior Software Engineer to join the Multi-Product
Platform (MPP) organization, which owns the product platform enabling scalable,
consistent product development across our enterprise product suite. This role
sits on the Customer Journey team, focused on optimizing how customers onboard
and start using Abnormal’s products — building systems that streamline the
onboarding and proof-of-value (POV) experience, reducing manual steps, and
accelerating time-to-value. The ideal candidate is a full-stack feature lead who
thrives on cross-functional collaboration and is motivated to directly impact
customer experience from day one.
WHAT YOU WILL DO
* Build and iterate on product offerings, APIs, platforms, frameworks, and
tools
* Design, develop, and maintain feature buildouts to support a world-class user
experience for our customers
* Ensure system stability and reliability; participate in regular code and
design reviews and team on-call rotation
* Write code with testability, readability, edge cases, and error handling in
mind; write and review technical design documents
* Communicate effectively in an async manner with team members to share
updates, discuss challenges, and propose solutions
* Collaborate closely with product managers, designers, and engineers; take
ownership of projects and drive positive impact across teams
* Participate in team roadmap discussions, contribute to long-term planning,
and actively share knowledge within the team
MUST HAVES
* 7+ years of industry experience as a Software Engineer with solid software
engineering fundamentals
* Proven ability to own and drive complex systems end-to-end, with strong
knowledge of team-owned services and the ability to collaborate and influence
cross-team goals and roadmaps
* Strong experience writing production Python code and working with Postgres
databases
* Solid experience in system design and building resilient, scalable
applications with an emphasis on op