Who we are
At Domino, we build solutions that help the largest, highly regulated
organizations adopt AI to accelerate mission-critical use cases. Our platform
integrates a streamlined model and app development environment, advanced model,
agent, and app hosting capabilities, and novel governance capabilities
providing regulator-ready AI at scale. Our customers — like Johnson & Johnson,
GSK, Bristol Myers, UBS, FINRA and the US Navy — are using our software to solve
some of the most important challenges in the world, such as developing current
medicines, securing our financial markets, or protecting our country. Backed by
Sequoia Capital, Coatue Management, NVIDIA, Snowflake and other leading
investors, we have been in business for over a decade but are still a small team
operating with the spirit of a startup. In the world of AI today, we believe
that the future is still being invented — and we want to be the ones building
it. For more information, visit www.domino.ai [http://www.domino.ai]
What we are building
The IT team at Domino keeps our developers, engineers,
and business units
running at top efficiency. We make technology invisible, seamlessly integrated
into everyday workflows — and this contract role will help manage day-to-day IT
systems and processes, from onboarding/offboarding to Tier 1 support.
What your impact will be
In your first year, you will:
* Improve IT support: Tier 1 & Tier 2 ticket resolution and monitor Jira/Slack
IT channels for timely support
* Enhancing global onboarding: manage laptop provisioning/de-provisioning (Mac
& Windows) through our third-party partner
* Supporting onboarding/offboarding: run global processes and deliver IT
training to employees
* Securing access: administer identity providers (Google Workspace, Okta)
* Building scalable processes: document best practices and grow the IT
Knowledge Base
What we look for in this role
* 5+ years in IT, including 2+ years implementing IT management software
* Proven ability to i
📌 IT Support Engineer (India)
🏢 Domino
📍 India