As a Legion Senior Consultant, you lead the evolution of our implementation
methodology, learning from our experiences. This role also ensures that our
Consultants are achieving a level of consulting certification that promotes the
goals of our customers, as defined within a statement of work. This is an
individual contributor role that is focused on leading the customer to implement
well-designed workforce management solutions that streamline operational
efficiency. During implementation, you will be configuring, testing, delivering
the system and supporting customer training.
RESPONSIBILITIES AND DUTIES
Sr. Consultant Core Activities
* Promote the evolution of the Legion Implementation Methodology and implement
approaches that support Agile standards for cloud delivery solutions
* Manage multiple concurrent enterprise projects, leading all implementation
project phases
* Ensure a smooth implementation and adoption of the Legion platform, providing
a seamless journey and business results that drive customer success
* Configure Legion products according to the solution blueprint
* Provide configuration reviews and configuration knowledge transfers to the
customer
* Assist customers with software testing along with roll-out activities such as
data loads and system initialization
* Deliver live customer training for areas such as training the trainer for
administrators and store managers
* Lead and facilitate discussions and workshops with the customer
* Oversee configuration documents, tools, and methodologies including but not
limited to solution blueprint, enterprise configuration worksheet, etc.
* Define, manage, and deliver on customer expectations throughout the
implementation process
* Work with teams within Legion to ensure implementation timelines and support
SLAs are met
* Advocate customer needs within Legion to ensure the product continues to
improve on behalf of your custo
📌 Consultant or Senior Consultant (Pune)
🏢 Legion
📍 Pune
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