Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.

Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive setting, empowering our employees to be their authentic selves.

About this role

This is a senior governance role on a small, globally distributed team, which means you will own outcomes rather than tickets. You will set the standards our multi-cloud estate runs by, make them enforceable in code, prove they are working, and defend them to the engineering teams they constrain. You will also be the person leadership asks when they want to know what our real exposure is.

This is not a build-and-operate role. We are not looking for someone to run infrastructure. We are looking for someone who has governed infrastructure that other people run.

Two things matter as much as the technical bar. First, independence:



your manager and several of your key stakeholders are based in the United States, so you will need to set your own priorities and make progress without daily direction. Second, communication: a large part of this job is explaining technical risk to people who do not work in the cloud, in writing and live, in English, to Finance, Security, Product, and executive audiences.

About our estate: roughly 70% Google Cloud, with AWS and Azure in scope as secondary platforms. GCP is where the majority of the work sits, so deep hands-on GCP experience is a hard requirement rather than a preference.

Key Responsibilities

• Own the cloud governance roadmap: decide what gets standardized, in what order, and how it gets enforced across GCP, AWS, and Azure

• Author and maintain the policies and standards that engineering teams build against, and implement them as preventative controls using GCP Organization Polic

📌 Sr Cloud Governance Engineer (Bengaluru)
🏢 Five9
📍 Bengaluru