Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.

Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive setting, empowering our employees to be their authentic selves.

This is a governance role, not a build-and-operate role. You will spend your time defining the rules our cloud estate runs by, making those rules enforceable in code, and proving they are working.

You will write standards that other engineering teams have to follow, and you will explain to Finance, Security, and Product stakeholders why a given risk matters and what it will cost to fix or ignore.

If what you want is to build and run infrastructure, this is not the right seat. If you want to own how a multi-cloud estate is governed, it is.

You will be joining a small, globally distributed team.



Your manager and several of your key stakeholders are based in the United States, so you will need regular overlap with them and the ability to keep moving between those conversations. Senior members of the team are available to mentor you on the governance side, but you should be comfortable owning your work once the direction is set.

About our estate: roughly 70% Google Cloud, with AWS and Azure in scope as secondary platforms. GCP is where the majority of the work sits, so hands-on GCP experience is a hard requirement rather than a preference.

Key Responsibilities

• Define, document, and maintain cloud governance policies and standards across GCP, AWS, and Azure, and turn them into enforceable technical controls using GCP Organization Policy, AWS SCPs and Config, and Azure Policy.

• Own the exception and waiver process end to end: intake, risk assessment, time-bound approval, expiry, and follow-up.

• Partner with Security to enforce Identity

📌 Cloud Governance Engineer | India (Bengaluru)
🏢 Five9
📍 Bengaluru