Saviynt's AI-powered identity platform manages and governs human and non-human
access to all of an organization's applications, data, and business processes.
Customers trust Saviynt to safeguard their digital assets, drive operational
efficiency, and reduce compliance costs. Built for the AI age, Saviynt is today
helping organizations safely accelerate their deployment and usage of AI.
Saviynt is recognized as the leader in identity security, with solutions that
protect and empower the world’s leading brands, Fortune 500 companies and
government institutions. For more information, please visit www.saviynt.com
[http://www.saviynt.com/].

This role sits inside the PAM team and is infrastructure- and operations-first.
The Technical Support engineer keeps the PAM platform reliable, performant, and
debuggable — owning the underlying infrastructure (AWS, Kubernetes,
Windows/Linux session hosts, databases, networking) and the observability around
it, and driving structured incident response when privileged sessions, access
requests, or provisioning break.



They bring foundational PAM knowledge—enough to
understand the core components and internal flows and root-cause failures
end-to-end—but the heart of the role is the infrastructure, cloud, and
operations skillset below. They validate behavior across platform patches and
automate and instrument to keep the platform highly available and secure. Deep
PAM policy administration stays with the PAM/IAM engineers; this role keeps the
platform running.

n

WHAT YOU WILL BE DOING:

* Investigate and resolve customer-reported technical issues, guiding them
through complex installation, operation, and maintenance scenarios for
Saviynt's platform.
* Collaborate with field engineers and technicians to isolate and fix
product-related problems, acting as a trusted technical advisor.
* Document and report recurring or critical issues to our Engineering and R&D;
teams, providing actionable feedback that shapes future product development.
*

📌 Technical Support Engineer (Bengaluru)
🏢 Saviynt
📍 Bengaluru