Role Description

Role Objective

The Windows Software Engineer - L2 plays a key role in administering, maintaining, and troubleshooting Windows-based systems to ensure high availability, security, and optimal performance. This position involves providing support to L1 engineers, addressing escalated technical issues, automating routine system tasks, and collaborating with cross-functional IT teams to enhance and sustain a robust infrastructure..

Key Responsibilities

Windows Software Engineer - L2 at 7-Eleven comes with a lot of responsibility – and lots of fun. You’re looking for a role where the candidate typically handles mid-level technical responsibilities related to Windows environments. The role often involves troubleshooting, system administration, and support for Windows-based infrastructure. Here are the key responsibilities:

Manage and support Windows Server environments, including Windows Server 2012 R2, 2016, 2019, and 2022.

Troubleshoot and resolve L2 Windows infrastructure incidents, performance issues, connectivity problems, service failures,



and system-related issues.
Plan, coordinate, and implement monthly Windows security and quality updates using enterprise patching tools such as Tanium and WSUS.
Analyze security vulnerabilities and CVEs, identify affected servers, coordinate remediation activities, and ensure compliance with security requirements.
Perform and coordinate Windows Server in-place upgrades and migration activities, including pre-checks, backups, upgrade execution, and post-upgrade validation.
Support Active Directory services, including user and computer objects, security groups, Group Policy, domain controllers, and related authentication issues.
Support Windows workloads hosted on VMware vSphere, including VM provisioning, troubleshooting, snapshots, VMware Tools, and coordination with virtualization teams.
Support Windows servers hosted in Azure and integrated with Azure Arc, including connectivity, agent health, monitoring,

📌 Software Engineer II- Windows Server (Bengaluru)
🏢 7-Eleven Global Solution Center – India
📍 Bengaluru