Key Responsibilities:
- Administer and support enterprise AI platforms (Copilot, Claude, firm-built Azure-hosted AI) — availability, performance, policy compliance
- Work with APIs, connectors, and automation tools to enable secure, approved data access for AI systems while preserving ethical walls, matter confidentiality, and firm governance requirements
- Coordinate with vendors on platform updates, feature enablement, and operational troubleshooting
- Maintain documentation covering AI platform configuration, access procedures, integrations, and operational standards
- Support integrations between AI platforms and firm systems — document management, knowledge repositories, collaboration tools, other approved enterprise apps
- Monitor AI platform usage, performance, and cost; assist with cost tracking, reporting, and allocation across departments/practice groups
- Manage access controls, permissions, and usage policies for AI platforms, in coordination with Information
- Security, Risk & Conflicts, and Identity teams
- Implement role-based access control, audit logging,



and data protection controls
- Configure environments, resource groups, and service integrations supporting AI workloads
- Analyze usage metrics and performance data to recommend optimizations
- Provide Tier 2/3 support, troubleshooting incidents for AI solutions
- Manage updates, patches, and version upgrades for AI platforms; coordinate with vendors and internal teams on complex issues
- Provide periodic status updates and project reports to management; occasional after-hours support required

Requirements

Must-Have
- Bachelor's degree in Information Systems, Computer Science, or related field (or equivalent experience)
- 5+ years in systems administration, platform support, or enterprise IT operations
- Experience administering cloud/SaaS platforms in an enterprise setting
- Strongly desired: experience with integrations, access management, and cost tracking for enterprise applications
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📌 AI Systems Administrator (India)
🏢 Berry Virtual | MedVirtual | AI Virtual
📍 India