Job Type

Full Time

Contact Name

Jackie Swan

Contact Email

[email protected]

Summary

The Administrative Office of the Courts (AOC) is an agency within the judicial branch of government that works to support the state courts on behalf of the Arkansas Supreme Court. The Court Information Systems Division (CIS) is responsible for providing technological support to the state’s courts, making court information available to the public, and developing and implementing online, court-related services. CIS is a team-based organization using the Disciplined Agile framework. You may view our Statement of Core Values at https://www.arcourts.gov/modernization/statement-core-values. ;

Applicants must be authorized to work for any employer in the United States. We are unable to sponsor or take over sponsorship of employment currently.

The AOC Technical Analyst is required to be a competent functional user of AOC software applications provided to the courts and to have a general level of understanding of relevant court business processes.



The Technical Analyst is the technical liaison between the software applications and the application users. The Technical Analyst is required to have a working knowledge in the technologies used to provide the

applications and must be expert level in configuring and supporting the software applications. The Technical Analyst is a member of the Application Support Team.

Functions

• Configure systems according to business requirements and write and execute scripts to solve
• problems and load data
• Provide security administration for application users
• Plan, document and execute technical hardware & software verification
• Troubleshoot application issues and provide technical support to application users
• Test training materials, software patches, software upgrades, configuration changes, and data
• conversion verification
• Plan, document and execute technical training as needed
• Discover and develop ways to automate manual pro

📌 AOC Technical Analyst (Vijayawada)
🏢 Supreme Court of Arkansas
📍 Vijayawada