About Rentokil PCI

Rentokil PCI is India's leading pest control service provider and a Rentokil Initial brand. Formed in 2017 through a joint venture between Pest Control India and Rentokil, it operates across 300 locations, aiming to set current standards in customer service. The company focuses on industry-leading operations through best practices, innovation, and digital technologies. In 2024, Rentokil PCI strengthened its market leadership by acquiring HiCare, expanding its services and footprint further.

For more details: https://www.rentokil-pestcontrolindia.com

Requirements

About the Role:

The Jr. Executive/Executive/Sr. Executive/Assistant Manager is responsible for supporting end-to-end branch operations, including customer communication, documentation, invoicing, compliance, and coordination with internal teams.
The person will report to the ABM/BM, The incumbent will have to work as part of a multi-functional team and this involves collaboration with the internal team and external stakeholders.

Job Responsibilities

Attend incoming calls at the branch, transfer calls,



take messages, and provide information to prospects/customers as required
Manage emails received on the central email ID, including directing, assigning, and responding to queries
Assign iCABS tickets and coordinate with relevant employees for timely status updates
Handle invoice-related activities, including forecasting, suspensions, printing, and distribution
Raise CR (Change Request) tickets for price decreases
Generate renewal reports and letters for SEs, and process renewals (at existing or revised pricing)
Raise termination requests through the portal as needed
Maintain SHE-related documentation, including fumigation certifications and register updates
Oversee license renewals, ensure compliance, and coordinate for audit readiness
Prepare incentive calculations for timely submission
Manage attendance inputs and standard requirements such as mediclaim, contract labour details, and ind

📌 Branch Support Executive (Jalgaon)
🏢 Rentokil Initial
📍 Jalgaon