Our Opening and Your Responsibilities

Key Responsibilities

• Manage daily Credit & Collections activities and ensure timely follow-up on overdue accounts.
• Drive focused actions on high-value and critical overdue accounts to reduce DSO and improve cash flow.
• Review past-due customers, escalate critical cases, and participate in controller and forecast meetings.
• Lead and manage a team of 10–15 members, including performance reviews, quality checks, training plans, and team development.
• Prepare Top 20 customer files, MIS dashboards, daily/weekly/monthly reports, and month-end reporting.
• Prepare and review forecast targets, analyze collection and dispute performance, and take corrective actions where required.
• Review credit limit requests, credit hold reports, proforma invoice requests, and support credit decision-making as per guidelines.
• Ensure credit and rebill cases, dispute mailbox emails, re-age requests, and customer account issues are handled within SLAs.
• Coordinate with business controllers, finance teams, collectors,



and internal stakeholders for issue resolution and overdue reduction.
• Identify opportunities for process improvement, standardization, and automation of repetitive activities such as reminders, ageing reports, customer follow-ups, and MIS reporting.

What You Need to Succeed

Education
• Bachelor’s degree in commerce
• MBA / Postgraduate qualification in Finance will be an added advantage
• 5-8 years of experience in Accounts Receivable, Credit & Collections, Cash Application, Dispute Management, or Order-to-Cash process.

Technical Skills
• Strong knowledge of Credit & Collections and Accounts Receivable processes.
• Positive understanding of ageing, past dues, DSO, credit limits, deductions, and cash collection.
• Strong analytical and reporting skills.
• Ability to review large customer accounts and identify risks.
• Good working knowledge of SAP, CRM, Excel, and MIS reporting tools.
• Ability to manage deadlines during month-en

📌 Assistant Manager (Mumbai)
🏢 Mettler Toledo
📍 Mumbai