Requisition Number: 105498
Engineer III- Technician_Compute
Location: The role will be a hybrid position, Delhi NCR, Hyderabad, Bangalore, Pune
Shift: US Aligned hours- Night shift

Insight at a Glance
14,000+ engaged teammates globally
$8.2 billion in revenue in 2025
Certified as a Great Place to work in 9 Countries in 2025
Fortune 500 Company (No. 447) in 2025
Received 25+ industry and partner awards in the past year

Now is the time to bring your expertise to Insight. We are not just a tech company; we are a people-first company. We believe that by unlocking the power of people and technology, we can accelerate transformation and achieve extraordinary results. As a Fortune 500 Solutions Integrator with deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organizations through complex digital decisions.
Job Summary
Technicians are primarily expected to participate in ITIL processes Incident, Request, and Change.
Technicians are expected to resolve 80% or more of all incidents assigned to them, without requiring escalation to higher level resources.



As the primary intake and incident management team supporting clients, technicians are expected to conduct all business communications in English including verbal and written.

Roles and Responsibilities
Technicians will have seat adherence requirements and will be expected to maintain immediate availability to answer inbound calls from clients calling to report or follow up on current or existing tasks and tickets.
Technicians will be expected to successfully prosecute work, in order of priority, while adhering to committed service level agreements.
Relevant familiarity with NOC systems and tools such as ScienceLogic, ServiceNow.
Windows Server, Linux, VMWare Suite (VCF), Proxmox, Red Hat OpenShift, Hyper-V, Nutanix, Exchange and Active Directory, and similar enterprise vendor toolsets.

Key Technical Skills
Bachelors degree or higher, focusing on IT, System Administration, or other related stud

📌 Engineer III- Technician-Compute (Bengaluru)
🏢 Insight
📍 Bengaluru