ABOUT PRODIGAL

Prodigal is the connected AI platform leading financial institutions use to run
their operations.

We work with banks, lenders, credit unions, and other financial companies that
lend money to people and manage those relationships over time.

These institutions make millions of high-stakes decisions every day. Who should
they reach? When should they reach them? What should they say or offer? When
should a case move to a human? How should that change based on the borrower, the
account, previous interactions, and the regulations involved?

Getting those decisions right requires a deep understanding of the people,
processes, rules, and edge cases behind them.

Prodigal has spent the last eight years building that understanding. More than a
billion interactions between financial institutions and their customers have
shaped the intelligence, guardrails, and AI agents we now run in production
across North America.

Today, our AI agents analyze conversations, capture context, guide human agents,
decide the next action, conduct customer conversations, orchestrate outreach,




and help people complete payments and resolutions. They are connected, so what
is learned in one interaction can inform what happens next.

We are expanding this swarm of AI agents across more of the work financial
institutions do: originations, document processing, back-office workflows,
servicing, and other critical operations where money, identity, people, and
regulation intersect.

We are backed by Y Combinator, Accel, and Menlo Ventures, and work with 100+
financial institutions across North America. Listen directly from our CTO,
Cofounder - Sangram Raje

About The Team:

You’ll join Prodigal’s Strategy & Operations team, the consulting and services
arm of the company. We partner with lenders (Banks, NBFCs & BNPLs etc.) and debt
collection agencies to transform how they engage consumers using data-driven
insights and AI-powered workflows. The team sits at the intersection of product,
d

📌 Strategy and Operations Lead (Bengaluru)
🏢 Prodigal
📍 Bengaluru