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Job Details
Title: Transition Manager
Function: Cencora Business Services
Reports To: Senior Director, Shared Services
Location: Pune, India
Transition Manager – Cencora Business Services
The Transition Manager is responsible for planning and delivering end-to-end transitions of customer service and customer operations activities from local markets or functions into Cencora‘s Global Business Services (CBS). The role requires strong program and project management capability, structured transition execution, and effective stakeholder management to ensure business continuity, service quality, and timely delivery of agreed transition outcomes.
What you will be doing
The Transition Manager,



Cencora Business Services leads complex, high-impact operational transitions across geographies, teams, functions, vendors, or business units. This role is responsible for driving end-to-end transition strategy, planning, execution, and stabilization to ensure seamless implementation with minimal disruption to business operations. The individual partners with senior leaders and cross-functional stakeholders to establish governance, manage risk, oversee operational readiness, and ensure successful handoff to steady-state operations. The role coordinates activities across markets, CBS centers, IT and operational teams to ensure a controlled and compliant transition into the GBS operating model.
Primary Responsibilities:
Lead complex, cross-functional global transition initiatives involving business process changes, operating model shifts, service migrations, or organizational realignment.
Develop and execute compre

📌 Transition Manager (Pune)
🏢 Cencora
📍 Pune