About The Job

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

Position Summary: We are seeking an Engineering Manager, Site Reliability Engineering (SRE), who is a hands-on technical people leader to lead the Service Operations Site Reliability Engineering team in Chennai within the Cloud Infrastructure Engineering (CIE) division. This role is responsible for driving reliability, observability, automation, and operational readiness across systems supporting Service Operations. The ideal candidate brings deep expertise in Linux infrastructure, observability platforms, infrastructure automation, incident management, and engineering leadership. This individual will partner closely with global engineering and operations teams to reduce toil, improve service reliability, and deliver scalable, resilient solutions that support athenahealth's mission of providing

About the Team: The Service Operations Site Reliability Engineering team is part of the Network Operations Center (NOC)



organization and sits within the Cloud Infrastructure Engineering (CIE) division. The team is responsible for delivering highly available SaaS infrastructure, operational tooling, observability solutions, and automation capabilities that support Service Operations and Cloud Infrastructure teams. Working closely with R&D; and Infrastructure stakeholders across India and the United States, the team focuses on improving operational excellence through automation, standardized onboarding, actionable monitoring, and continuous reduction of operational toil.

Essential Job Responsibilities

Lead, coach, mentor, and develop a team of Site Reliability and Infrastructure Engineers based in India.
Remain technically hands-on by reviewing designs, guiding implementation efforts, troubleshooting complex issues, and contributing to technical solutions when required.
Own team delivery across infrastructure management, observability,

📌 Engineering Manager, Site Reliability Engineering (Chennai)
🏢 AVP Vigilant Technology
📍 Chennai