The Loan Operations department is responsible for the management and execution of thousands of Corporate & Syndicated Loan transactions daily. Responsibilities include trade processing & confirmation, settlement, fail management, risk management, and client service. The operations professionals help build and support the commercial loan products, processes and services in ways that improve efficiency and quality, while seeking new and innovative ways to support our clients changing needs.
Objectives
Operations professionals help build and support the Commercial loan products, processes and services in ways that improve profitability and efficiency, while seeking recent and innovative ways to support our clients changing needs
He / she will report to the Team leader/Team Manager, Operations, who will be the first point of contact for any issues, questions, or concerns.
Key Result Areas (KRAs)
- Possesses a comprehensive understanding of C&I; & Wholesale loans line of businesses which include syndicated and bilateral arrangements
- Experienced in reviewing loan & support documents, updating deal parameters on loan systems, tracking & performing all deal activities, and providing overall support for the assigned loan portfolio.
- Activities include processing of C&I; & Wholesale loans line of businesses which include syndicated and bilateral arrangements covering account maintenance, payments & servicing, loan trading, and agency functions.
- Perform reconciliations for the assigned portfolio. Recon includes investigating and resolving the cash breaks and position breaks.
- Completion of loans assigned my team leads make sure no SLA misses and focus on productivity and quality.
- Quality review of transactions for the respective functions processed by the associates.
- Authenticate transactions where applicable.
- Client coordination for query resolution & process updates.
- Draft process SOPs. And Manage process update trackers.
- Should be able to provide ideas to improve the process
- Acting as a direct point of contact for external contact, responding timely to inquiries, resolving client issues and reconciling lender discrepancies
Experience
- Minimum of 2 to 12 years experience in commercial loan operations or credit/lending experience within capital markets/Investment banking & wholesale lending
- Knowledge of Corporate & Syndicated Loan and Wholesale lending
- Knowledge of commercial credit products
- Knowledge of Origination and servicing loan systems. Experience in LoanIQ is an added advantage.
- Good verbal, written and organizational skills
- Detail oriented with ability to multitask and prioritize and work in a team-based environment
KNOWLEDGE AND SKILLS (DESIRABLE)
- Excellent knowledge of MS Office and especially 'Excel'.
- Coaching and feedback skills.
- Knowledge of six sigma / quality tools
Qualification:
- Bachelor/master’s degree in commerce, Finance & Accounting
Interested candidates who are available for F2F drive on 03 Oct 2026
📌 Walk-in ||F Walk-in Interview- Commercial Lending -03 Oct (Chennai)
🏢 Cognizant
📍 Chennai
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