Role & responsibilities

- Manage day-to-day project operations related to client policy analysis and vote recommendation delivery
- Lead and support a team of associates and senior associates, ensuring high performance and quality outcomes
- Review analyses and recommendations to ensure alignment with client guidelines, internal standards, and delivery timelines
- Allocate work effectively across the team and monitor productivity, quality, and turnaround times
- Act as an escalation point for complex, ambiguous, or sensitive cases
- Ensure adherence to established processes, controls, and quality standards
- Collaborate with internal stakeholders to address issues, clarify requirements, and support smooth project execution
- Track project progress, identify risks, and implement corrective actions where needed
- Drive training, coaching, and development of team members
- Contribute to process improvement initiatives, workflow enhancements, and documentation efforts
- Prepare regular status updates and reports for leadership on team performance and project delivery

📌 Team Manager -Operations (Hyderabad)
🏢 Broadridge
📍 Hyderabad