- Connect with the customer i) Implement CRM to understand customer lifecycle journey i) Understanding customer insight
- Generate demand i) Plan and execute effective demand generation , RF and RMP activities and monitor efficacy ii) Plan and Train manpower on regular basis iii) Effectively comunicate market dynamics iv) Explore SHG and otherways of DG v) Maintain resale value at par or better than market leader
- Enable finance i) Prospect & activate local Tie-ups with Banks/NDFC/ Private financiers ii) Implement effective recovery management process (RMP)
- Expand network i) Identify all potential markets ii) Plan for productive effective network iii) network planning based on market requirements, competition and appoint.
- Ensure dealer viability i) ensure dealership standards (Corporate identity, DMS, MP, SE) by regualr audit ii) Understand break even volumes for dealer iii) Implement changes to improve ROI
- Acquire market interlligence i) Collect market information, competitor numbers, industry size ii)
information on permit status , govt regulations iii) understand the finance matrix of competition, and pricing of competition iv) cutomer insights of competition's customers
- Manage relationships i) Develop positive relationship with various partners like dealers, banks, NBFC, Consultants, private financiers, etc ii) Leverage the relationships with better negotiation and achieve win win iii) Establish network with the unions and govt dept iv) Liason with govt officials and SHG to understand the govt schmes and procedures in getting bulk orders
- Analyse lost opportunities i) Prepare leakage analysis ii) Conversion analysis - Enquiry to booking to retail
- Training i)Train dealersalesmen on products , objection handling, acitivity management , installation, finance and RMP
- Achieve weekly retail plan i) Maintain appropriate stocks at dealership ii) plan retail for month based on policy deployment and market potential
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📌 Territory Sales Manager (Hyderabad)
🏢 TVS Motor
📍 Hyderabad
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