Job Summary

We are looking for a structured, analytical and proactive individual to independently manage lower-complexity projects and to support Project Managers in the execution and governance of larger Change, Transformation and Transition (Lift-Out) initiatives across Global Client Delivery (GCD) locations. The ideal candidate will bring clarity through data, planning and disciplined tracking in environments where stakeholders and requirements are still evolving, ensuring that Business Leads, Tech Leads and cross-functional teams have an accurate and timely view of progress, risks and decisions. The role is the analytical and governance engine of the Projects team owning project plans, RAID logs, toll-gate evidence, KPI and capacity reporting and the project management tooling that the team runs on. This is an individual contributor role with no direct reports, reporting to the Head of Projects.

Responsibilities

- Independently manage assigned low-to-medium complexity projects (eg Transition Lite work transfers, single-workstream change or process improvement initiatives, ad hoc GCD initiatives) from discovery through to closure, using the SWAT and Toll Gate frameworks
- Act as the delivery partner to a Project Manager on large or critical Transition and Transformation projects, owning defined workstreams, deliverables and follow-ups end to end
- Build and maintain integrated project plans, milestone schedules and detailed transition plans (deliverables, dates and named owners) and keep them baselined and current as scope evolves
- Track delivery against scope, schedule and success criteria and flag variances to the Project Manager / Head of Projects early, with proposed corrective actions
- Own the toll-gate evidence pack for assigned projects tracking TG1/TG2/TG3 artefacts (Transition Acceptance Form, Regulatory Client Consent assessment, Tech/IT inventory, KC/KT plan, training sign-offs, Go-Live approval) and ensuring evidence is complete, filed and sign-offs secured on time
- Prepare materials for Tier 2 (weekly tactical) and Tier 3 (operational) governance forums agendas, status packs, action and decision logs and facilitate Tier 3 forums for projects you own
- Maintain decision logs capturing what was decided,



by whom (Business / Tech / PM), when and why, and follow through on resulting actions
- Contribute to the Tier 1 (monthly strategic oversight) and PMO review packs by consolidating status, risks, escalations and change requests across the portfolio
- Maintain the RAID log (risks, assumptions/actions, issues, dependencies) for assigned projects, categorising by type (business / technical / execution) and impact, and driving owners to closure
- Analyse trends across risks and issues to identify systemic blockers and cross-project dependencies, and bring them to the Project Manager / Head of Projects with options
- Prepare escalation notes that clearly state the blocker, impact, options and decision required, for use in the appropriate governance tier
- Co-create mitigation plans with Business Leads, Tech Leads and cross-functional teams (TA, Academy, IT, Risk, Legal Compliance, Control Tower)
- Produce accurate, insight-led status reporting weekly project updates, executive dashboards and the consolidated GCD Projects weekly update for the Head of Projects, Executive Sponsors and Business / Tech Leads
- Define, collect and analyse project KPIs (timeline adherence, milestone delivery, hiring and onboarding progress, KC/KT scorecards, controlled production results) and turn them into transparent recommendations
- Support capacity and headcount reporting tracking Budget-to-Hire, FTE moves across locations and GCD location capacity utilisation in partnership with Control Tower and Workforce Planning
- Build and maintain Power BI / Excel dashboards and reporting templates so that portfolio-level reporting is consistent, repeatable and largely automated
- Coordinate day-to-day with Business Leads, Tech Leads, CD Leads, Transformation Leads and cross-functional teams across global delivery locations to gather inputs, validate status and close actions




- Maintain living stakeholder maps and RACI for assigned projects, identifying stakeholders that emerge during execution and adjusting engagement accordingly
- Draft clear, concise project communications kick-off notes, status updates, change notices, minutes of meetings appropriate to executive and operational audiences
- Surface business decisions to Business Leads and technical decisions to Tech Leads, while taking execution-level decisions within the agreed plan independently
- Support scope discovery and Control Tower intake helping LoB / BPAs complete intake forms, documenting scope, assumptions and impacted teams, and highlighting overlaps, gaps or conflicts
- Log, assess and track change requests, including impact on timeline, effort and headcount, and route them through the appropriate approval tier
- Track Knowledge Capture / Knowledge Transfer (KC/KT) execution, training completion and access provisioning against plan for transitions from global high-cost locations to Client Delivery centres
- Prepare Go/No-Go readiness assessments and support post-project reviews, capturing lessons learnt and feeding them back into the teams frameworks, checklists and templates
- Administer and continuously improve the teams project management toolset Jira boards and workflows, Confluence project spaces, SharePoint evidence libraries and reporting templates
- Maintain the Transition Framework, Transition Checklist, SWAT templates and Transition Acceptance Document templates, incorporating lessons learnt and stakeholder feedback
- Coach Project Officers on tools, templates and governance standards and review the quality of their trackers and reports

Qualifications

- Bachelors degree in Business, Finance, Operations, Engineering or related field; MBA or equivalent an advantage
- Project management certification such as CAPM / PMP (in progress), PRINCE2 Foundation/Practitioner, Agile / Scrum or Six Sigma Green Belt preferred

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Project Management Sr Officer (Hyderabad)
🏢 Alter Domus
📍 Hyderabad