Resource Manager

Resource Management

- Manage end-to-end resource fulfilment aligned with business and delivery needs.
- Oversee resource deployment, billing, and headcount planning.
- Drive Strategic Experience Management initiatives and service improvements.
- Monitor utilization, service levels, turnaround times, and stakeholder satisfaction.
- Planning & Optimization
- Forecast demand and plan capacity across skill sets.
- Optimize bench utilization and resource redeployment.
- Partner with Talent Acquisition and HR on hiring and workforce planning.
- Performance & Stakeholder Management
- Define and track KPIs for utilization, productivity, and performance.
- Conduct regular performance reviews with delivery leads.
- Manage stakeholder discussions, governance, and staffing escalations.
- Data & Analytics
- Maintain dashboards and reports for resource availability, utilization, and forecasting.




- Use data-driven insights to support planning and continuous improvement.
- Skills & Attributes
- Solid hands-on experience in end-to-end resource management.
- Proficiency in MS Excel, Word, PowerPoint, and Project.
- Knowledge of data visualization tools is an advantage.
- Excellent communication, organizational, analytical, and interpersonal skills.
- Strong attention to detail and ability to manage shifting priorities.

Qualifications & Experience

- Graduate / MBA (HR).
- 12-14 years of overall experience, with 8+ years of relevant experience in end-to-end resource management, deployment, forecasting, and scheduling.
- Exposure to short- and long-term resource planning is an advantage.

Mode of Work:

Mandatory Work from Office 4 days.

📌 Resource Manager (Hyderabad)
🏢 Four Pillars Infosys
📍 Hyderabad