Job Summary· Design and develop applications on the Genesys Cloud platform.· Integrate Genesys Cloud with enterprise systems and third-party apps.· Troubleshoot and resolve issues related to Genesys Cloud applications.· Maintain documentation and ensure high performance and reliability.· Stay updated on cloud computing and contact center technologies.· Configure and maintain cloud contact center environments.· Troubleshoot technical issues and apply patches.· Integrate Genesys Cloud with other business systems.Key Responsibilities· Design and develop applications on the Genesys Cloud platform.· Integrate Genesys Cloud with enterprise systems and third-party apps.· Troubleshoot and resolve issues related to Genesys Cloud applications.· Maintain documentation and ensure high performance and reliability.· Stay updated on cloud computing and contact center technologies.· Configure and maintain cloud contact center environments.· Troubleshoot technical issues and apply patches.· Integrate Genesys Cloud with other business systems.Skill RequirementsnullOther Requirementsnull
📌 Sr Tower Lead (Tools & Automation) (Noida)
🏢 HCL
📍 Noida
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