Job SummaryTo resolve the tickets raised as per the defined standards of time| cost and quality for increased customer satisfaction.Key Responsibilities1. To troubleshoot and resolve tickets raised by the clients.2. To document all the defined processes and the methods of resolving the ticket| troubleshooting| etc.3. To interface with customers for ticket clarification/resolution4. To update self on latest technologies and related areasSkill RequirementsnullOther Requirementsnull
📌 Support Engineer (Chennai)
🏢 HCL
📍 Chennai
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