Job SummaryThe primary purpose of this role is to efficiently resolve customer queries via email or chat, manage data accuracy, monitor quality, and identify process improvements.Key Responsibilities1. Respond To Customer Queries And Issues Through Email Or Chat, Ensuring Prompt And Effective Resolution.2. Accurately Enter, Update, And Manage Data In Various Systems And Databases.3. Troubleshooting Problems, Providing Solutions, And Escalating Issues To Higher Levels Of Support When Necessary4. Monitor And Ensure The Quality And High Accuracy Of Processed Data And Customer Interactions.5. Identify Inefficiencies And Suggest Improvements To Enhance Operational Workflows.Skill RequirementsnullOther Requirementsnull
📌 Process Associate (Uttar Pradesh)
🏢 HCL
📍 Uttar Pradesh
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