IntroductionDetail-oriented Workforce Analyst based in Bangalore, collaborating with US-based clients to deliver high-quality, data-driven insights, dashboards, and reports during US business hours. The role focuses on providing end-to-end HR analytics and reporting solutions, combining strong expertise in data analysis, and SuccessFactors reporting (Story & Table reports) with in-depth knowledge of HR functional domains (HR Ops, Talent Acquisition, Talent Management, and Learning & Development).You act as a bridge between business stakeholders and data, translating business requirements into actionable insights that support organizational health assessments, workforce planning, and strategic talent initiatives. Additionally, you drive continuous improvement, automation, and scalable reporting solutions, enabling leaders to make informed, data-driven workforce and talent decisions.Your role and responsibilities· Develop and deliver ad-hoc and scheduled reports for the Hire-to-Retire (H2R) lifecycle based on business requests, ensuring high-quality, timely outputs.· Publish and monitor COE-defined workforce KPIs, ensuring accurate tracking of progress, performance trends, and measurable outcomes.· Manage and triage reporting requests through the ServiceNow portal, evaluating request complexity and:Resolving standard requests using existing dashboardsDeveloping new reports and analytical modelsEscalating complex requirements to COE with complete documentation and validation· Engage with stakeholders and requesters to understand business requirements, clarify reporting needs, and translate them into meaningful data solutions.· Leverage SAP SuccessFactors (SF) Story and Table reporting tools to design scalable, accurate, and insightful reports, demonstrating strong technical proficiency.· Interpret business queries and perform detailed data analysis, ensuring alignment between business needs and reporting outputs.· Consolidate, cleanse, and validate transactional HR data to ensure data accuracy, consistency, and readiness for reporting and analytics.· Assess reporting complexity, standardize outputs, and communicate insights effectively to leaders, HRBPs, and other stakeholders.· Identify opportunities for process improvement, automation, and reporting optimization, and implement robust and scalable reporting solutions.· Provide analytical support for key HR and talent strategy initiatives, enabling data-driven decision-making.· Demonstrate strong functional knowledge across core HR domains, including HR Operations (HR Ops), Talent Acquisition (TA),



Talent Management (TM), Learning & Development (L&D;)· Continuously enhance expertise in HR analytics, SuccessFactors reporting tools, and workforce analytics practices to improve efficiency, reporting quality, and business impact.Required educationBachelor's DegreePreferred educationMaster's DegreeRequired technical and professional expertiseBachelor’s degree in business, HR, Statistics, Economics, Data Science, or related field.Require experience in workforce analytics, HR reporting, or a similar role.Proficiency in data visualization tools (e.G., Power BI, Tableau).Experience with HRIS systems.Strong analytical, problem-solving, and communication abilities.Ability to work independently in a fast-paced, data-driven environment.Willingness to work in US shift hours (Night Shift IST).Preferred technical and professional experience· Familiarity with HR metrics and KPIs.· Exposure to workforce planning or organizational design.· Understanding of talent supply/demand forecasting models.What We Offer:Competitive compensation and benefits.A collaborative work environment with a global team.Exposure to strategic HR initiatives and data-driven decision-making.Years of Experience:10 - 12ABOUT BUSINESS UNITIBM Consulting is IBM’s consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients’ businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.YOUR LIFE @ IBMIn a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday,



all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or qualified background.Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.Are you ready to be an IBMer?ABOUT IBMIBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business.At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for valuable in the world.IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.OTHER RELEVANT JOB DETAILSWhen applying to jobs of your interest, we recommend that you do so for those that match your experience and expertise. Our recruiters advise that you apply to not more than 3 roles in a year for the best candidate experience. For additional information about location requirements, please discuss with the recruiter following submission of your application.

📌 Workforce Analyst (Bengaluru)
🏢 IBM
📍 Bengaluru