It's more than a jobAs a member of the Freight Forwarding team Kuehne+Nagel, you will play a key role in transporting goods, optimising processes, and fulfilling our customers' promises. And by transporting medicines, toys and key machine parts, you are not only delivering goods, you are making small and big moments possible for people all around the world. At Kuehne+Nagel, our contribution counts in more ways than we imagine.The IL Excellence Manager is responsible for driving operational excellence across the supply chain by managing LSP performance, ensuring compliance with SOPs and KPIs, and advancing digital integration through automation and real-time shipment visibility.The role collaborates closely with internal stakeholders and external LSPs to support efficient operations, continuous improvement, and successful customer implementations.How you create impactLSP (3PL) ManagementManage and oversee Logistics Service Providers (LSPs) to ensure service excellenceMonitor supplier performance, drive continuous improvement, and manage escalationsSupport LSP onboarding, integration, SOP implementation, EDI, and digital initiativesCoordinate with customers, Control Towers, and internal stakeholders to ensure smooth operationsLead LSP training and change management during new implementationsProblem SolvingPerform root cause analysis (RCA) to resolve operational issues affecting KPIs and service qualityIdentify process bottlenecks, analyze performance data, and implement corrective actionsMonitor process deviations and troubleshoot system or data integration issuesBusiness Continuity & HypercareEnsure BCP readiness and resolve critical supply chain disruptions during HypercareFreight ProcurementSupport transportation procurement, supplier management,



and cost optimization What we would like you to bringMinimum 5 years of relevant experienceStrong background in 3PL/logistics operationsExperience in transportation, preferably within the pharmaceutical industryKnowledge of reefer containers, GDP/GxP, and logistics data managementExperience in LSP supplier management, including performance monitoring and escalation handlingCandidates with an Operations Excellence Manager background may also be consideredStrong stakeholder management and communication skillsWhat's in it for youAt Kuehne+Nagel, you’ll be part of a global logistics leader that believes in creating real impact on business, on customers, and on careers. Here’s what you can look forward to:Global Exposure: Step into a world of international opportunities with a presence in 100+ countriesPeople-Centric Culture: Join a team where your voice matters and people genuinely careLearning & Development: Grow with us personally and professionally through world-class training and career pathwaysInnovation & Sustainability: Be part of a future-focused company driving real change in logistics and the planetRewards & Recognition: Get rewarded for your passion, performance, and potentialStability with Agility: Enjoy the best of both worlds a trusted global brand with a startup spiritWho we areLogistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.

📌 Integrated Logistics Excellence Manager Performance (Haryana)
🏢 Kuehne & Nagel
📍 Haryana