This job is with Standard Chartered Bank, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ business community. Please do not contact the recruiter directly. Job Summary Portfolio Management • Primary accountability for deepening values and fee generation from the portfolio by providing superior service to facilitate trade and foreign exchange transactions. • Client servicing through the Bank's "Out serve" mode with the aim of Customer delight. • Implementing cross sell opportunities and ensure that SCB gets the maximum share of the wallet. • Develop account plans for customer relationships with revenue and value-add objectives, to ensure monthly profit targets as agreed are met and exceeded. • Contribute to the team's business plans for the expansion of business opportunities in strategic target areas. Sales Management and Process adherence: • Responsible to ensure that all new and existing customer documents are as per group standards on KYC.



• Awareness and compliance of all the policies and procedures issued in relation to money laundering prevention for customer transactions. • Maintain proactive relations with all internal and external customers. • Maintain standard MIS pack and follow the Sales Management Process. Key Responsibilities Strategy: • Generate current business to achieve defined targets in terms of no. of customers, volumes and revenue for the segment • Achieve the Targets set in terms of product mix of Forex • Induction of all new customers brought in by the Branches & Direct Sales team. • Achieve "best in class" productivity in order to maximize the efficacy of the sales process. • Achieve the budgeted cross sell targets. • Aggressive Sales call plans to acquire large prospective customers through referrals. • Ensure coverage of customer base in accordance with the approved contact plans Business • Build and deepen relationships with existing Business Clients to achieve increase in share of wallet and revenues

📌 Relationship Manager (Mumbai)
🏢 Standard Chartered Bank
📍 Mumbai