Hello Eager Tech Expert ,
We empower our people to stay resilient and relevant in a constantly changing world. We’re looking for people who are always searching for creative ways to grow and learn. People who want to make a real impact, now and in the future. Does that sound like you? Then it seems like You'd make a great addition to our vibrant international team.
We are looking for UX Analyst
You’ll make an impact by:
• Analyse incident data, feedback, and usage analytics to understand employee interactions with Office IT services.
• Identify friction across onboarding, ordering, activation, and support journeys to improve employee satisfaction and productivity.
• Build intuitive Power BI dashboards that make experience insights visible, measurable, and actionable.
• Translate qualitative and quantitative data into opportunities to simplify, automate, and improve services.
• Define experience measurements and KPIs that reveal service performance, adoption, satisfaction, and experience gaps.
• Enable evidence-based decisions by connecting employee insights with explicit service improvement recommendations.
• Collaborate with UX designers, service owners, product teams, and technical experts to implement measurable improvements.
• Apply AI-driven insights and continuous improvement practices to enhance end-to-end digital workplace experiences.
You’re excited to build on your existing expertise, including:
• Bring 3–5 years of experience across data analytics, employee experience, UX research, business intelligence, service management, or digital workplace services.
• Apply hands-on Power BI expertise in dashboard development, data visualisation, and stakeholder-focused insight communication.
• Develop copilots, agents, or AI-supported business solutions using Microsoft Copilot Studio.
• Combine qualitative and quantitative data to identify patterns and translate complex findings into actionable recommendations.
• Understand UX principles, employee journeys, service to
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