Join DHL Global Forwarding, Freight (DGFF) GSC – Global Service Centre
Job Title: Senior Team Manager - IT Testing
Job Location: Chennai.
Are you agile and results-oriented with a passion for logistics? Join our high-performing Global Shared Services Team (GSC) at DHL Global Forwarding, Freight (DGFF); a Great Place to Work certified organization and one of the “Top 20 most admired Shared Services Organizations in 2022” by the independent global Shared Services & Outsourcing Network (SSON).
We are the captive Shared Service Provider for DHL Global Forwarding and DHL Freight (DGFF). We are an organization of more than 4,600 colleagues complemented by approximately 500 virtual FTE (i.e., bots applied in process automation). Our colleagues are based across six service delivery centers in Mumbai, Chennai, Chengdu, Manila, Bogota & Budapest. You will interact with people from all over the world and get the chance to a truly international organization.
Job Purpose:




Provide input to and lead the implementation of IT Systems testing strategy to ensure information systems products and services meet desired standards and end-user requirements and suggest future quality improvements in line with business strategy and objectives, and Group guidelines and policies
The role reports into Service Delivery Head and manages the Business partner for different Sub services of the Business support.
Key Responsibilities:
• Provide input to develop IT Systems testing strategy in line with business strategy and objectives, corporate guidelines and policies
• Prepare and monitor execution of IT Systems testing plans, measures and budgets including resources, costs, timelines, test deliverables and auditability
• Define test strategy, and guide planning and execution for IT Systems testing projects ensuring integrity of testing and acceptance activities
• Lead development and selection of project testing standards for all phases, influencing all parties to conform to those standards
• Prov

📌 Senior Team Manager (Chennai)
🏢 DHL Global Forwarding Freight Shared Services (India
📍 Chennai