DevOps & Automation Engineer
Openings: Senior DevOps Engineer (7+ years) and Lead / Principal DevOps Engineer (10+ years)
Location: Delhi NCR
Work model: Hybrid, with in office work at the client office in Gurgaon two days a week
About the Role
We are looking for Cloud agnostic DevOps and automation engineers to integrate PagerDuty / or Any alternate Tools with our monitoring and observability ecosystems on Cloud platforms. You will build reliable, automated alerting and incident-response workflows so that the right alerts reach the right people at the right time, with less noise and faster resolution. You will work closely with the client team and be on-site at their Gurgaon office two days a week.
Key Responsibilities
• Design, implement, and maintain PagerDuty or Any alternate integrations with monitoring and observability tools (e.g., Amazon CloudWatch, Datadog, Prometheus/Alertmanager, Grafana, New Relic, Splunk, Dynatrace, Nagios/Zabbix).
• Automate PagerDuty or Similar Tools onboarding, configuration management, and incident response workflows using Terraform, PagerDuty APIs,



and Rundeck-based operational automation.
• Configure PagerDuty or Similate tolls services, escalation policies, schedules, event orchestration, routing rules, and alert grouping and suppression to reduce alert fatigue[Good to have].
• Build event-driven automation on AWS/Azure/GCP (EventBridge, SNS, Lambda, Systems Manager, Step Functions) for auto-remediation and incident enrichment.
• Integrate PagerDuty with ITSM and collaboration tools such as ServiceNow, Jira, Slack, monitoring, cloud, identity and data platforms and Microsoft Teams for ticketing and incident communication.
• Build and maintain CI/CD pipelines (Jenkins, GitHub Actions, GitLab CI, or AWS CodePipeline) to deliver monitoring and alerting configuration as code.
• Create runbooks, integration documentation, and standard operating procedures.
• Collaborate with the client's SRE, application, platform, and security teams to

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