03 Oct
|
Unicorn Infosolutions Pvt.Ltd
|
India
03 Oct
Unicorn Infosolutions Pvt.Ltd
India
Company Description Unicorn Infosolutions Pvt Ltd, established in 2002 and headquartered in Mumbai, operates over 100 customer touchpoints across India through Apple Mono Brand Stores and Apple Authorised Service Centres in major cities. The company showcases the full Apple product line in a modern, customer-friendly retail environment and is known for outstanding customer service. Unicorn has achieved strong business growth, reflected in an annual sales turnover exceeding INR 1000 Cr. A team of more than 700 trained professionals supports customers with expert guidance and reliable service. Team members join a fast-growing, technology-focused retail organization with opportunities to develop skills in premium consumer electronics and customer experience.
Role Description The Retail Store Manager is a full-time, on-site role based in Uttarakhand, India. This role is responsible for overseeing daily store operations, including opening and closing procedures, staff scheduling, inventory control, and visual merchandising. The Store Manager leads and mentors the store team,
ensuring high levels of customer satisfaction, adherence to Apple retail standards, and efficient handling of sales and service inquiries. Responsibilities include monitoring sales performance, implementing promotional activities, managing cash handling and reporting, and enforcing retail loss prevention practices. The role also involves resolving customer concerns, coordinating with regional leadership, and maintaining a clean, organized, and protected store environment.
Qualifications
• Customer-focused skills, including Customer Satisfaction and Customer Service, with the ability to create positive, engaging in-store experiences.
• Strong Communication skills to interact effectively with customers, team members, and regional leadership.
• Store Management capabilities, including staff supervision, scheduling, inventory oversight, and adherence to retail standards.
• Knowledge of Retail Loss Prevention
📌 Retail Store Manager (India)
🏢 Unicorn Infosolutions Pvt.Ltd
📍 India