Company Description Maatangi Techwin is a growing technology-focused organization committed to delivering reliable solutions and services to its clients. The company emphasizes building long-term partnerships through responsive support and tailored offerings. Team members collaborate across functions to improve processes and enhance client satisfaction. Maatangi Techwin values professionalism, integrity, and continuous learning in a dynamic work environment.
Role Description The Client Coordinator is a full-time, on-site role based in Lucknow, responsible for managing day-to-day interactions with clients and supporting smooth service delivery. This role includes responding to client inquiries, coordinating meetings, and ensuring that client requests are accurately documented and followed through with internal teams. The Client Coordinator monitors service timelines, provides regular status updates, and helps resolve issues to maintain high levels of client satisfaction. Additional responsibilities include preparing basic reports, maintaining client records,



and collaborating with colleagues to improve the overall client experience.
Qualifications

• Strong customer service skills with a focus on customer satisfaction and customer experience.
• Effective communication skills, including clear verbal and written interaction with clients and internal teams.
• Solid organization skills to manage multiple client requests, priorities, and follow-ups.
• Ability to build positive relationships, demonstrate empathy, and handle client concerns professionally.
• Comfort working in an on-site setting in Lucknow, with a cooperative and proactive approach.
• Basic proficiency in office productivity tools (e.g., email, spreadsheets, presentation software).
• Prior experience in a client-facing or coordination role is beneficial.
• Relevant diploma or degree in business, communications, or a related field is an advantage.

📌 Client Coordinator (Lucknow)
🏢 Maatangi Techwin
📍 Lucknow