Join us at Orange Business!
We are a network and digital integrator that understands the entire value chain of the digital world freeing our customers to focus on the strategic initiatives that shape their business.
Every day you will collaborate with a team dedicated to providing consistent sustainable global solutions no matter where our customers operate. With over 30000 employees across Asia the Americas Africa and Europe we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.
About the role
We are seeking a GET to provide operational support for our Genesys Cloud CX /Nice Cx One /Webex CC setting. The ideal candidate will be responsible for ensuring the stability performance and continuous improvement of our cloud-based contact center platform. This role involves troubleshooting complex issues optimizing system performance and working closely with internal teams and vendors to maintain seamless operations.
About you
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You bring rigor passion for challenges and determination. You seek the opportunity to expand your expertise achieve your goals and thrive.
What we offer
Global Opportunities:
Work in multi-national teams with opportunity to collaborate with colleagues and customers from all over the world.
Flexible Work Environment: Flexible working hours and possibility to combine work from office and home (hybrid ways of working).
Professional Development: training programs and upskilling/re-skilling opportunities.
Career Growth: Internal growth and mobility opportunities within Orange.
Caring and Daring Culture: Health and well-being programs and benefits diversity & inclusion initiatives CSR and employee connect events.
Reward Programs: Employee Referral Program Change Maker Awards.
Only your skills matter
Regardless of your age gender identity race ethnic origin religion/belief sexual orientation marital status neurotype disability veteran status or appearance we encourage diversity within our teams because it is a strength for the collective and a vector of innovation. Orange Group is a disabled-friendly company and equal opportunity employer: dont hesitate to tell us about your specific needs.
Required Experience:
IC
📌 Contact Center Specialist (Gurugram)
🏢 Orange
📍 Gurugram
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