• Address customer needs and services by listening to customer's description of symptoms;

• clarifying description of problems conducting inspections; taking test drives; checking vehicle maintenance records; examining service schedules.

• Verifies warranty and service contract coverage by examining records and papers; explaining provisions and exclusions; Prepare accurate estimates by costing materials, supplies, and labour; calculating customer's payment, including deductibles;

• Review all Multipoint inspections with customers; Prepare repair orders (RO) by listening to the customer's concerns and causes discovered, as well as repairs and services required; obtaining approval signatures; entering RO into service database system





• Maintains customer rapport by explaining estimates and expected return of vehicle; obtaining customer's approval of estimates; obtaining and providing contact telephone numbers; answering questions and concerns; arranging towing and temporary transportation; Keep customers informed of status of vehicle throughout the service process;

- Experience

1 - 3 Years

- No. of Openings

6

- Education

Diploma (Mechanical)

- Role

Service Advisor

- Industry Type

Automobile / Auto Ancillaries

- Gender

Male

- Job Country

India

- Type of Job

Full Time

- Work Location Type

Work from Office

- Face Interview Location

Near Shantipura, Sarkhej - Sanand Rd, Sarkhej, Ahmedabad, Gujarat 382210

📌 SERVICE ADVISOR (1-3 Years) (Sarkhej)
🏢 Concept Group
📍 Sarkhej