Job Description
Company Description Dexter Solutions Inc. is a leading developer of healthcare information technology systems tailored for small to medium-sized medical practices. The company provides software for Electronic Medical Records (EMR), electronic medical billing, and customized medical software solutions to help practices manage clinical and financial workflows more efficiently.
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nWe are looking for motivated and experienced specialists to join our team for the following positions:
n1. Customer Service Executive
nKey responsibilities:
nHandle customer calls, queries, and service requests professionally.
nProvide accurate information and timely resolution to customers.
nMaintain call records and follow standard operating procedures.
nEnsure a high level of customer satisfaction.
nPreferred profile:
nExcellent verbal and written communication skills.
nCustomer-handling or BPO experience is preferred.
nComfortable working with targets, processes,



and team coordination.
nBasic computer and email proficiency.
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n2. RCM Executive – US Healthcare
nKey responsibilities:
nWork on US healthcare revenue-cycle processes.
nHandle claims follow-up, denials, payment posting, AR, eligibility, authorizations, or related RCM activities.
nCommunicate with insurance payers and resolve claim-related issues.
nMaintain productivity, quality, and compliance standards.
nPreferred profile:
nPrior experience in US Healthcare RCM is required.
nKnowledge of medical billing, claims processing, denial management, AR follow-up, and insurance verification.
nGood communication skills and attention to detail.
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nExperience working with US shifts will be an advantage
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nThe job is for USA shifts from 7:30 PM To 3:30 am IST.

📌 Customer Service Representative Nashik (India)
🏢 Dexter Solutions
📍 India