Manager – Learning Architect (Instructional Design Lead) Location:
India Department:
Talent Transformation / Learning Architecture Reports to:
Head of Learning Architecture
Role Overview We are seeking a highly skilled and forward-thinking
Manager – Learning Design
to lead a team of instructional designers and drive the creation of contemporary, high-impact learning solutions across global operations. This role will combine
instructional design expertise, adult learning theory application, robust project leadership, and advanced digital learning innovation
to deliver scalable, business-aligned learning programs in a fast-paced BPO environment. The ideal candidate will bring both
strategic leadership and hands-on design experience , with a solid command of emerging learning technologies (e.g., AI, VR, digital simulations) and exceptional writing standards aligned with the
Chicago Manual of Style .
Key Responsibilities 1. Learning Design & Strategy Lead the design, development, and deployment of
end-to-end learning solutions
across multiple global accounts Apply
adult learning principles
to create engaging, outcomes-driven programs Partner with stakeholders to align learning strategies with
business goals and performance outcomes Ensure consistent application of
instructional design methodologies (ADDIE, SAM, Design Thinking)
Team Leadership & Capability Building Manage, mentor, and develop a team of instructional designers Establish
design standards, governance, and quality assurance frameworks Drive capability-building initiatives to strengthen ID competencies and innovation mindset Foster a culture of
collaboration, creativity, and continuous improvement
Project & Stakeholder Management Lead multiple concurrent learning projects with strong governance on
timelines, scope, and quality Collaborate with cross-functional teams (Operations, QA, SMEs, Technology) across geographies Manage stakeholder expectations and communicate progress effectivel
📌 Instructional Design Manager Mumbai
🏢 Atain
📍 Mumbai