Team Lead Thane

Team Lead Thane

02 Oct
|
Anonymous
|
Thane

02 Oct

Anonymous

Thane

Hiring: Team Leader – Personal Loans & Insurance Sales

Industry: BPO
Location: Mumbai
Role: Team Leader – Sales
Company Name: Teleperformance
Salary up to 5.5 LPA
6 days working (General Shifts)

Experience
2–4 years of BPO/Contact Centre experience Minimum 1 year as a Team Leader Personal Loans / Insurance Sales experience mandatory

Key Responsibilities
Manage and motivate a team of Sales Executives. Drive daily/monthly sales and revenue targets. Monitor and improve Conversion, Productivity, CSAT & AHT . Manage Shrinkage, Attrition, Attendance & Adherence . Conduct coaching, feedback, huddles, and performance reviews. Handle escalations and ensure process & compliance adherence. Prepare and track daily/weekly/monthly performance reports.

Key KPIs
Sales | Conversion | Revenue | CSAT | AHT | Shrinkage | Attrition | Productivity | Quality

Required Skills
Solid sales and people-management skills Excellent communication and leadership abilities Target-oriented with valuable analytical and problem-solving skills Valuable knowledge of MS Excel/MIS reporting

Relevant experience in Personal Loans / Insurance Sales is mandatory.

Share your resumes on:
manasi.vichare@

📌 Team Lead Thane
🏢 Anonymous
📍 Thane

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