JOB DESCRIPTION: Role:

Unit Head Function:

Retail Operations Reports To:

Area Head Qualification:

Graduate/MBA/PGDBM Experience:

8+ year in Retail Operations

Key Accountabilities/Responsibilities

Conducts periodic review of Business with all stakeholders for visibility and corrective measures. Strategies sales plans; Budgeting & control checkpoints Making strategies to increase market share, boost conversion, improve stockturns, enhanced enrollments in loyalty programs, Improve cash-memo size and quantities and customer retention. Responsible for conserving and protecting assets by Managing assets judiciously for higher asset turnover. Ensures Processes adherence & Audit closures. Strategizes to maintain and Improve Service Standards. Leading People.



Improve Profitability & Resource Management. Responsible for Store Image. Maintain & build PR and Business Relations.

Competencies / Skills Required: Analysis & Judgement, Strategic Perspective, Teamwork & Networking, Leadership, Initiating Action / Results Focus, Customer Focus, Process Orientation.

Relations- Internal: Operations, B&M;, Administration & Maintenance, D&L;, Marketing, Human Resource, Institutional Visual Merchandising, Accounts teams, Store Operations Team External: Vendors, Brand Managers, Government departments.

📌 Unit Head Mumbai
🏢 Shoppers Stop
📍 Mumbai